Group: netwin.surgemail
Subject: Re: [SurgeMail List] Mailbox discovery fails between Edgewave and
Date: Wed, 7 Dec 2016 08:42:32 +1300

Oh if it wasn't working before, or if they changed to use the vrfy command then this would make sense, we can add a setting to allow vrfy if that's what you want.

    ChrisP.



On 6/12/2016 2:11 p.m., surgemail-list@netwinsite.com wrote:

For our SurgeMail domains our ISP broadband subscriber management system creates the accounts on the EdgeWave.  That was the approached configured to us by our ISP subscriber management system vendor, and it’s worked well.

 

Frank

 

From: surgemail-support [mailto:surgemail-support@netwinsite.com]
Sent: Friday, October 28, 2016 6:26 AM
To: surgemail-list@netwinsite.com
Subject: Re: [SurgeMail List] Mailbox discovery fails between Edgewave and surgemail server

 

That is the normal response from surgemail to a vrfy command, since  it has always responded that way so I don't think that could be the cause of the problem.  I suggest asking your supplier of edgewave how it's supposed to work maybe.

 

ChrisP.

 

 

On 28/10/2016 8:23 p.m., project722 wrote:

We are using an Edgewave Red Condor email security appliance in front of our surgemail 6.3d-71 server on Linux. Noticed today that mailbox discovery stopped working and any new accounts created in surgemail did not propogate over to the Edgewave. Here is what I am seeing in the logs when I try to manually verify from the Edgewave. Logs are from Surgemail.

28 01:48:18.00:-1276654672: smtp:[1.1.1.1] In: starttls
28 01:48:18.00:-1276654672: smtp:[1.1.1.1] Out: 500 Sorry SSL/TLS not allowed from (1.1.1.1)
28 01:48:19.00:-1276654672: smtp:[1.1.1.1] In: noop
28 01:48:19.00:-1276654672: smtp:[1.1.1.1] Out: 250 Command NOOP OK
28 01:48:19.00:-1276654672: smtp:[1.1.1.1] In: vrfy user@domain.com
28 01:48:19.00:-1276654672: smtp:[1.1.1.1] Out: 252 Cannot verify user but will try to deliver
28 01:48:19.00:-1276654672: smtp: Closing connection 1.1.1.1 task took 1 seconds

Anyone know what could be the problem?

 



From: project722 <project722@gmail.com>
Date: Wed, 7 Dec 2016 07:49:04 -0600

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What is the setting to use vrfy? I'd like to try it out.

On Tue, Dec 6, 2016 at 1:42 PM, surgemail-support <
surgemail-support@netwinsite.com> wrote:

> Oh if it wasn't working before, or if they changed to use the vrfy comman=
d
> then this would make sense, we can add a setting to allow vrfy if that's
> what you want.
>
>     ChrisP.
>
>
>
> On 6/12/2016 2:11 p.m., surgemail-list@netwinsite.com wrote:
>
> For our SurgeMail domains our ISP broadband subscriber management system
> creates the accounts on the EdgeWave.  That was the approached configured
> to us by our ISP subscriber management system vendor, and it=E2=80=99s wo=
rked well.
>
>
>
> Frank
>
>
>
> *From:* surgemail-support [mailto:surgemail-support@netwinsite.com
> <surgemail-support@netwinsite.com>]
> *Sent:* Friday, October 28, 2016 6:26 AM
> *To:* surgemail-list@netwinsite.com
> *Subject:* Re: [SurgeMail List] Mailbox discovery fails between Edgewave
> and surgemail server
>
>
>
> That is the normal response from surgemail to a vrfy command, since  it
> has always responded that way so I don't think that could be the cause of
> the problem.  I suggest asking your supplier of edgewave how it's suppose=
d
> to work maybe.
>
>
>
> ChrisP.
>
>
>
>
>
> On 28/10/2016 8:23 p.m., project722 wrote:
>
> We are using an Edgewave Red Condor email security appliance in front of
> our surgemail 6.3d-71 server on Linux. Noticed today that mailbox discove=
ry
> stopped working and any new accounts created in surgemail did not propoga=
te
> over to the Edgewave. Here is what I am seeing in the logs when I try to
> manually verify from the Edgewave. Logs are from Surgemail.
>
> 28 01:48:18.00:-1276654672: smtp:[1.1.1.1] In: starttls
> 28 01:48:18.00:-1276654672: smtp:[1.1.1.1] Out: 500 Sorry SSL/TLS not
> allowed from (1.1.1.1)
> 28 01:48:19.00:-1276654672: smtp:[1.1.1.1] In: noop
> 28 01:48:19.00:-1276654672: smtp:[1.1.1.1] Out: 250 Command NOOP OK
> *28 01:48:19.00:-1276654672: smtp:[1.1.1.1] In: vrfy user@domain.com
> <user@domain.com>*
> *28 01:48:19.00:-1276654672: smtp:[1.1.1.1] Out: 252 Cannot verify user
> but will try to deliver*
> 28 01:48:19.00:-1276654672: smtp: Closing connection 1.1.1.1 task took 1
> seconds
>
> Anyone know what could be the problem?
>
>
>
>
>

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<div dir=3D"ltr">What is the setting to use vrfy? I&#39;d like to try it ou=
t.=C2=A0</div><div class=3D"gmail_extra"><br><div class=3D"gmail_quote">On =
Tue, Dec 6, 2016 at 1:42 PM, surgemail-support <span dir=3D"ltr">&lt;<a hre=
f=3D"mailto:surgemail-support@netwinsite.com" target=3D"_blank">surgemail-s=
upport@netwinsite.com</a>&gt;</span> wrote:<br><blockquote class=3D"gmail_q=
uote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1e=
x">
 =20
   =20
 =20
  <div bgcolor=3D"#FFFFFF" text=3D"#000000">
    <p>Oh if it wasn&#39;t working before, or if they changed to use the
      vrfy command then this would make sense, we can add a setting to
      allow vrfy if that&#39;s what you want. <br>
    </p>
    <p>=C2=A0=C2=A0=C2=A0 ChrisP.</p>
    <p><br>
    </p>
    <br>
    <div class=3D"m_3863033476360929374moz-cite-prefix">On 6/12/2016 2:11 p=
..m.,
      <a class=3D"m_3863033476360929374moz-txt-link-abbreviated" href=3D"ma=
ilto:surgemail-list@netwinsite.com" target=3D"_blank">surgemail-list@netwin=
site.com</a> wrote:<br>
    </div>
    <blockquote type=3D"cite">
     =20
     =20
     =20
      <div class=3D"m_3863033476360929374WordSection1">
        <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:=
&quot;Calibri&quot;,sans-serif;color:windowtext">For
            our SurgeMail domains our ISP broadband subscriber
            management system creates the accounts on the EdgeWave.
            =C2=A0That was the approached configured to us by our ISP
            subscriber management system vendor, and it=E2=80=99s worked we=
ll.<u></u><u></u></span></p>
        <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:=
&quot;Calibri&quot;,sans-serif;color:windowtext"><u></u>=C2=A0<u></u></span=
></p>
        <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:=
&quot;Calibri&quot;,sans-serif;color:windowtext">Frank<u></u><u></u></span>=
</p>
        <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:=
&quot;Calibri&quot;,sans-serif;color:windowtext"><u></u>=C2=A0<u></u></span=
></p>
        <div>
          <div style=3D"border:none;border-top:solid #e1e1e1 1.0pt;padding:=
3.0pt 0in 0in 0in">
            <p class=3D"MsoNormal"><b><span style=3D"font-size:11.0pt;font-=
family:&quot;Calibri&quot;,sans-serif;color:windowtext">From:</span></b><sp=
an style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;col=
or:windowtext">
                surgemail-support
                [<a class=3D"m_3863033476360929374moz-txt-link-freetext" hr=
ef=3D"mailto:surgemail-support@netwinsite.com" target=3D"_blank">mailto:sur=
gemail-support@<wbr>netwinsite.com</a>]
                <br>
                <b>Sent:</b> Friday, October 28, 2016 6:26 AM<br>
                <b>To:</b> <a class=3D"m_3863033476360929374moz-txt-link-ab=
breviated" href=3D"mailto:surgemail-list@netwinsite.com" target=3D"_blank">=
surgemail-list@netwinsite.com</a><br>
                <b>Subject:</b> Re: [SurgeMail List] Mailbox discovery
                fails between Edgewave and surgemail server<u></u><u></u></=
span></p>
          </div>
        </div>
        <p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
        <p>That is the normal response from surgemail to a vrfy command,
          since=C2=A0 it has always responded that way so I don&#39;t think=
 that
          could be the cause of the problem.=C2=A0 I suggest asking your
          supplier of edgewave how it&#39;s supposed to work maybe.
          <u></u><u></u></p>
        <p><u></u>=C2=A0<u></u></p>
        <p>ChrisP.<u></u><u></u></p>
        <p><u></u>=C2=A0<u></u></p>
        <p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
        <div>
          <p class=3D"MsoNormal">On 28/10/2016 8:23 p.m., project722
            wrote:<u></u><u></u></p>
        </div>
        <blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt">
          <div>
            <div>
              <p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">We are
                using an Edgewave Red Condor email security appliance in
                front of our surgemail 6.3d-71 server on Linux. Noticed
                today that mailbox discovery stopped working and any new
                accounts created in surgemail did not propogate over to
                the Edgewave. Here is what I am seeing in the logs when
                I try to manually verify from the Edgewave. Logs are
                from Surgemail.
                <br>
                <br>
                <span style=3D"font-family:&quot;Calibri&quot;,sans-serif;b=
ackground:white">28
                  01:48:18.00:-1276654672: smtp:[1.1.1.1] In: starttls<br>
                  28 01:48:18.00:-1276654672: smtp:[1.1.1.1] Out: 500
                  Sorry SSL/TLS not allowed from (1.1.1.1)<br>
                  28 01:48:19.00:-1276654672: smtp:[1.1.1.1] In: noop<br>
                  28 01:48:19.00:-1276654672: smtp:[1.1.1.1] Out: 250
                  Command NOOP OK<br>
                </span><b><span style=3D"font-family:&quot;Calibri&quot;,sa=
ns-serif;background:yellow">28
                    01:48:19.00:-1276654672: smtp:[1.1.1.1] In: vrfy
                    <a href=3D"mailto:user@domain.com" target=3D"_blank">us=
er@domain.com</a></span></b><span style=3D"font-family:&quot;Calibri&quot;,=
sans-serif;background:white"><br>
                </span><b><span style=3D"font-family:&quot;Calibri&quot;,sa=
ns-serif;background:yellow">28
                    01:48:19.00:-1276654672: smtp:[1.1.1.1] Out: 252
                    Cannot verify user but will try to deliver</span></b><s=
pan style=3D"font-family:&quot;Calibri&quot;,sans-serif;background:white"><=
br>
                  28 01:48:19.00:-1276654672: smtp: Closing connection
                  1.1.1.1 task took 1 seconds</span><u></u><u></u></p>
            </div>
            <p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri=
&quot;,sans-serif;background:white">Anyone
                know what could be the problem?</span><u></u><u></u></p>
          </div>
        </blockquote>
        <p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
      </div>
    </blockquote>
    <br>
  </div>

</blockquote></div><br></div>

--001a1142a3eabf4073054311c8e8--


From: surgemail-support <surgemail-support@netwinsite.com>
Date: Thu, 8 Dec 2016 09:02:41 +1300

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There isn't one currently, we will add one shortly.

     ChrisP


On 8/12/2016 2:49 a.m., project722 wrote:
> What is the setting to use vrfy? I'd like to try it out.
>
> On Tue, Dec 6, 2016 at 1:42 PM, surgemail-support 
> <surgemail-support@netwinsite.com 
> <mailto:surgemail-support@netwinsite.com>> wrote:
>
>     Oh if it wasn't working before, or if they changed to use the vrfy
>     command then this would make sense, we can add a setting to allow
>     vrfy if that's what you want.
>
>         ChrisP.
>
>
>
>     On 6/12/2016 2:11 p.m., surgemail-list@netwinsite.com
>     <mailto:surgemail-list@netwinsite.com> wrote:
>>
>>     For our SurgeMail domains our ISP broadband subscriber management
>>     system creates the accounts on the EdgeWave.  That was the
>>     approached configured to us by our ISP subscriber management
>>     system vendor, and it’s worked well.
>>
>>     Frank
>>
>>     *From:*surgemail-support [mailto:surgemail-support@netwinsite.com
>>     <mailto:surgemail-support@netwinsite.com>]
>>     *Sent:* Friday, October 28, 2016 6:26 AM
>>     *To:* surgemail-list@netwinsite.com
>>     <mailto:surgemail-list@netwinsite.com>
>>     *Subject:* Re: [SurgeMail List] Mailbox discovery fails between
>>     Edgewave and surgemail server
>>
>>     That is the normal response from surgemail to a vrfy command,
>>     since  it has always responded that way so I don't think that
>>     could be the cause of the problem.  I suggest asking your
>>     supplier of edgewave how it's supposed to work maybe.
>>
>>     ChrisP.
>>
>>     On 28/10/2016 8:23 p.m., project722 wrote:
>>
>>         We are using an Edgewave Red Condor email security appliance
>>         in front of our surgemail 6.3d-71 server on Linux. Noticed
>>         today that mailbox discovery stopped working and any new
>>         accounts created in surgemail did not propogate over to the
>>         Edgewave. Here is what I am seeing in the logs when I try to
>>         manually verify from the Edgewave. Logs are from Surgemail.
>>
>>         28 01:48:18.00:-1276654672: smtp:[1.1.1.1] In: starttls
>>         28 01:48:18.00:-1276654672: smtp:[1.1.1.1] Out: 500 Sorry
>>         SSL/TLS not allowed from (1.1.1.1)
>>         28 01:48:19.00:-1276654672: smtp:[1.1.1.1] In: noop
>>         28 01:48:19.00:-1276654672: smtp:[1.1.1.1] Out: 250 Command
>>         NOOP OK
>>         *28 01:48:19.00:-1276654672: smtp:[1.1.1.1] In: vrfy
>>         user@domain.com <mailto:user@domain.com>*
>>         *28 01:48:19.00:-1276654672: smtp:[1.1.1.1] Out: 252 Cannot
>>         verify user but will try to deliver*
>>         28 01:48:19.00:-1276654672: smtp: Closing connection 1.1.1.1
>>         task took 1 seconds
>>
>>         Anyone know what could be the problem?
>>
>
>


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    <p>There isn't one currently, we will add one shortly.<br>
    </p>
    <p>    ChrisP<br>
    </p>
    <br>
    <div class="moz-cite-prefix">On 8/12/2016 2:49 a.m., project722
      wrote:<br>
    </div>
    <blockquote
cite="mid:CAPBQMZCRgdumwK_QqT6VJ-M0GOTQpsa60t9iXhPrVArROpNQuw@mail.gmail.com"
      type="cite">
      <div dir="ltr">What is the setting to use vrfy? I'd like to try it
        out. </div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">On Tue, Dec 6, 2016 at 1:42 PM,
          surgemail-support <span dir="ltr">&lt;<a
              moz-do-not-send="true"
              href="mailto:surgemail-support@netwinsite.com"
              target="_blank">surgemail-support@netwinsite.com</a>&gt;</span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div bgcolor="#FFFFFF" text="#000000">
              <p>Oh if it wasn't working before, or if they changed to
                use the vrfy command then this would make sense, we can
                add a setting to allow vrfy if that's what you want. <br>
              </p>
              <p>    ChrisP.</p>
              <p><br>
              </p>
              <br>
              <div class="m_3863033476360929374moz-cite-prefix">On
                6/12/2016 2:11 p.m., <a moz-do-not-send="true"
                  class="m_3863033476360929374moz-txt-link-abbreviated"
                  href="mailto:surgemail-list@netwinsite.com"
                  target="_blank">surgemail-list@netwinsite.com</a>
                wrote:<br>
              </div>
              <blockquote type="cite">
                <div class="m_3863033476360929374WordSection1">
                  <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:windowtext">For
                      our SurgeMail domains our ISP broadband subscriber
                      management system creates the accounts on the
                      EdgeWave.  That was the approached configured to
                      us by our ISP subscriber management system vendor,
                      and it’s worked well.</span></p>
                  <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:windowtext"> </span></p>
                  <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:windowtext">Frank</span></p>
                  <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:windowtext"> </span></p>
                  <div>
                    <div style="border:none;border-top:solid #e1e1e1
                      1.0pt;padding:3.0pt 0in 0in 0in">
                      <p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:windowtext">From:</span></b><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:windowtext">
                          surgemail-support [<a moz-do-not-send="true"
                            class="m_3863033476360929374moz-txt-link-freetext"
href="mailto:surgemail-support@netwinsite.com" target="_blank">mailto:surgemail-support@<wbr>netwinsite.com</a>]
                          <br>
                          <b>Sent:</b> Friday, October 28, 2016 6:26 AM<br>
                          <b>To:</b> <a moz-do-not-send="true"
                            class="m_3863033476360929374moz-txt-link-abbreviated"
                            href="mailto:surgemail-list@netwinsite.com"
                            target="_blank">surgemail-list@netwinsite.com</a><br>
                          <b>Subject:</b> Re: [SurgeMail List] Mailbox
                          discovery fails between Edgewave and surgemail
                          server</span></p>
                    </div>
                  </div>
                  <p class="MsoNormal"> </p>
                  <p>That is the normal response from surgemail to a
                    vrfy command, since  it has always responded that
                    way so I don't think that could be the cause of the
                    problem.  I suggest asking your supplier of edgewave
                    how it's supposed to work maybe. </p>
                  <p> </p>
                  <p>ChrisP.</p>
                  <p> </p>
                  <p class="MsoNormal"> </p>
                  <div>
                    <p class="MsoNormal">On 28/10/2016 8:23 p.m.,
                      project722 wrote:</p>
                  </div>
                  <blockquote
                    style="margin-top:5.0pt;margin-bottom:5.0pt">
                    <div>
                      <div>
                        <p class="MsoNormal"
                          style="margin-bottom:12.0pt">We are using an
                          Edgewave Red Condor email security appliance
                          in front of our surgemail 6.3d-71 server on
                          Linux. Noticed today that mailbox discovery
                          stopped working and any new accounts created
                          in surgemail did not propogate over to the
                          Edgewave. Here is what I am seeing in the logs
                          when I try to manually verify from the
                          Edgewave. Logs are from Surgemail. <br>
                          <br>
                          <span
                            style="font-family:&quot;Calibri&quot;,sans-serif;background:white">28
                            01:48:18.00:-1276654672: smtp:[1.1.1.1] In:
                            starttls<br>
                            28 01:48:18.00:-1276654672: smtp:[1.1.1.1]
                            Out: 500 Sorry SSL/TLS not allowed from
                            (1.1.1.1)<br>
                            28 01:48:19.00:-1276654672: smtp:[1.1.1.1]
                            In: noop<br>
                            28 01:48:19.00:-1276654672: smtp:[1.1.1.1]
                            Out: 250 Command NOOP OK<br>
                          </span><b><span
                              style="font-family:&quot;Calibri&quot;,sans-serif;background:yellow">28
                              01:48:19.00:-1276654672: smtp:[1.1.1.1]
                              In: vrfy <a moz-do-not-send="true"
                                href="mailto:user@domain.com"
                                target="_blank">user@domain.com</a></span></b><span
style="font-family:&quot;Calibri&quot;,sans-serif;background:white"><br>
                          </span><b><span
                              style="font-family:&quot;Calibri&quot;,sans-serif;background:yellow">28
                              01:48:19.00:-1276654672: smtp:[1.1.1.1]
                              Out: 252 Cannot verify user but will try
                              to deliver</span></b><span
                            style="font-family:&quot;Calibri&quot;,sans-serif;background:white"><br>
                            28 01:48:19.00:-1276654672: smtp: Closing
                            connection 1.1.1.1 task took 1 seconds</span></p>
                      </div>
                      <p class="MsoNormal"><span
                          style="font-family:&quot;Calibri&quot;,sans-serif;background:white">Anyone
                          know what could be the problem?</span></p>
                    </div>
                  </blockquote>
                  <p class="MsoNormal"> </p>
                </div>
              </blockquote>
              <br>
            </div>
          </blockquote>
        </div>
        <br>
      </div>
    </blockquote>
    <br>
  </body>
</html>

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